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Helping startups scale faster with customer-first strategies, streamlined operations, and user-centric solutions.

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I’m Damilola Ogunleye, a Customer Experience Professional with 5+ years of experience in customer success, support operations, and product management across fintech, SaaS, and banking.

I’ve led teams, optimized support operations, and designed workflows that deliver measurable results.

Let’s Work Together

Email: [email protected]

LinkedIn: www.linkedin.com/in/lola-ogunleye

I specialise in:

• Designing customer-first strategies that improve retention and satisfaction
• Building and leading high-performing support teams
• Using data to identify pain points and create user-centric solutions
• Collaborating with cross-functional teams to ship impactful products

My approach blends empathy, operations, and strategy; ensuring businesses don’t just acquire customers, but keep them engaged and delighted.

When I’m not working, I enjoy creating content around remote work, fashion, and travel, sharing insights that inspire both professional and personal growth.

What I Offer Startups

Selected Results & Impact

• Why Work With Me?

• How I help Startups

How I help startups? Why Work With Me?